Transforming an urgency into opportunity, a supply chain rebuilt in the heart of the Maghreb

In the post‑Covid period, the disruption of global logistics put at risk the entire supply chain of a major Maghreb operator.

Delays, container shortages, and tensions in the Suez Canal had interrupted the supply of solvents for food packaging from long‑standing Arab and Chinese suppliers.

Production continuity was on the line. In this critical context, Impactio was brought in with a clear and urgent goal: to find a new, reliable, fast, and qualified European source.

Our intervention

Although we had no prior direct experience with that specific product, we quickly activated our network to identify an Italian manufacturer capable of meeting the Maghreb client’s technical and logistical requirements.

Our role was twofold: on one hand, selecting and validating an industrial partner that could guarantee quality, flexibility, and production capacity; on the other, facilitating communication between the two parties, translating specific needs into practical and rapid solutions.

Thanks to a targeted communication strategy, attentive listening, and effective operational coordination, we created the conditions for constructive and immediate dialogue. In just a few months, the situation evolved from an emergency into a stable and mutually valued collaboration.

Key aspects

• An unprecedented logistics crisis: the fragility of the global supply chain created a strong demand for reliable local and alternative solutions.
• A need for flexibility and readiness: the market demanded not only quality products but also speed in decision‑making and operations—often critical factors in international contexts.
• The value of human networks: the contribution of a trusted entrepreneur, an expert in the inks sector, was crucial in connecting the parties and showing how genuine relationships can make a difference.

Results

The intervention led to concrete and lasting outcomes:

• A fully rebuilt supply chain: today, the solvent supply is fully operational and recognized as reliable in the target market.
• New opportunities for Italian industry: the manufacturer involved has gained a stable new commercial channel that continues to grow.
• A consolidated collaboration: the client, initially in an emergency, chose to continue the relationship with growing trust, appreciating the seriousness and transparency demonstrated.

This case shows how even unexpected and complex situations can be turned into structured opportunities through expertise, readiness, and vision. Impactio does more than “find solutions”—it builds solid bridges between needs and possibilities, always keeping human relationships at the heart of every lasting success.